Hello all! William has been doing an amazing job at catching up on the MANY unread emails. If you have not heard back, you will. He’s doing small chunks each day and we’re working our way down the list.
Still no update on the mis-delivered package but I’m letting UPS handle that for now.
We are implementing a new policy to our Terms and Conditions. We will now only be allowing ONE free order cancellation per customer/ address. If you decide to place any additional Argos order, you will be subject to a 10% restocking fee if cancelled, even if the product has not yet shipped. It costs us a non-trivial amount to process and refund all orders. There will also be a 10% restocking fee on all orders returned after they’ve been shipped. Return Policy
Hardware
We’re still working on getting our Molex auto crimper dialed in with the correct settings for feed and punch height. I’ve found some documentation which will hopefully significantly help.
Several people have asked if the steam wands were cool touch wands which are basically double walled wands that don’t get as hot. I was recently pulling shots with Josiah of Little Light Coffee in Takasaki, Japan, and he enlightened me that our production steam wands are in fact cool touch wands! Since switching around steam tips and not knowing what I had, I believe I accidentally messed with the sealing of the inner tube which was causing my wand to get a little hotter than it should, but production Argos models will all come with cool touch wands.
Our Motta Metallurgica 350mL milk pitchers have arrived from Italy. We’re now offering the pitchers in black, white, and bare metal to match your machines if desired. If you already placed an order for the original black one that was for sale and wish to change colors, just send an email. If you’d like to add a milk pitcher to your order go ahead and place a new order with the same name and email and we’ll group orders during build.
The show units are back together *finally* after returning from Milan. Those will finally get photographed this and next week and we’ll have the color change option up on the site next week with instructions on how to change.
More drawing have been updated and we’re getting those parts quoted this week with the intent of getting those orders placed by end of week.
Final packaging samples arrived from two different suppliers so we will now be able to down select to the one we like best.
User manual is still in works with text in place and currently adding the graphics.
You can check out the updated checklist here.
Been getting all excellent extractions from the Monolith Flat Max.
The newly arrived Motta Milk Pitchers!
Software
Fluid level sensor and new steam switch integration testing is still being worked on.
Sincerely,
Ross Ainsworth